The world has been increasingly shifting towards a completely digital world over the last few years, and the pandemic has only accelerated it. Gone are the days of meeting in person—at least, for the foreseeable future—as online video platforms and SIP calling have taken over. With these technologies, it’s even easier to communicate with colleagues and business partners from the safety of your home.
Audio and video conferencing have allowed businesses worldwide to continue being productive while complying with social distancing guidelines, making them invaluable pieces of technology crucial to a company’s survival. However, if you’re wondering what SIP trunking calling is and if that can help you find a better way to conduct conferences, we’ll break it down for you.
What Is SIP Calling and How Does It Work?
SIP stands for Session Initiation Protocol, a process that transmits a voice call over a SIP trunk or SIP channel. It’s similar to Voice over Internet Protocol (VoIP) calling, although the primary difference is that SIP uses VoIP to direct analogue call traffic using the Internet.
A traditional phone system uses a Private Branch Exchange or PBX, which handles incoming and outgoing calls; a Public Switched Telephone Network or PSTN switch off, which directs calls to the intended destination, and Primary Rate Interface or PRI lines, which links calls to the PSTN. SIP calling eliminates the need for PRI lines, allowing you to enjoy a range of call management features, like voicemail or auto-attendants, without needing multiple phone lines.
How Does It Help Conference Calls?
Conference calls have come a long way since the 20th century. Teleconferencing is now a much more convenient way to hold important meetings, as it offers a smoother connection and multiple participants. SIP trunking takes this to the next level by improving the quality of even today’s most demanding online communication needs. For instance, it solves the poor connectivity problems usually encountered in conference calls. It also allows you to receive calls even during bad weather or power outages, securing a reliable communication line. That also means your company will stay in constant contact, which is crucial for emergencies!
SIP is also useful for centralising communication channels. People often tire of switching communication channels just to relay a message, and removing all the unnecessary steps by making it available in one place will do wonders for productivity and efficiency. It also helps people work together much better, even when they’re across the world.
What Are the Benefits of SIP Calling?
SIP calling comes with numerous features that help ensure a successful conference call. It comes with a roster of tools, like a dashboard, that enables you to announce when you join a call or even nudge a colleague to pay closer attention. You can also record calls, which can help the minute-taker draft more accurate notes, which can be difficult when too many people are chiming into the discussion.
Given the widespread work from home setup, many people take their calls from different places: the kitchen, the bathroom, or even their backyard, which all have ambient background noises that can interrupt the call. It can be awkward to hear faint toilet noises—especially when someone pinpoints the culprit—and SIP calling allows you to mute them quickly, saving them from embarrassment.
Conclusion
Many telecom providers are now offering SIP calling, making it even easier to complete the switch. Doing so will improve your conference calls’ quality, elevating the quality of your discussions and allowing you to enjoy new levels of productivity.
Intricall is a small business telecommunication service provider offering small business IT solutions and cloud-based phone systems like SIP calling, keeping your company connected. Expand your opportunities today by contacting us for a quote!