ABOUT US
We focus on delivering a transparent and responsive service. No client is too small or too large. We pride ourselves on serving clients of all sizes, from sole traders right up to multiple industry-leading vendors.
Intricall was born to simplify and demystify the telecoms industry. With over 20 years of experience in managing client relationships in the technology service industry, we established the company in 2019 as we wanted to offer a more straightforward, customer-focused approach.
Clear Communication
Right from the outset, we vowed to communicate clearly and to never use technical jargon. We wanted our clients to fully understand our services so that they could make informed decisions about their telecommunications needs. This is the culture that we still live by today.
Personalised Support
We focus on delivering a transparent and responsive service. We know that our success depends on our ability to build strong relationships with clients to earn their trust. We’re in it for the long haul. We won’t just sell you a solution and disappear. When you work with Intricall, you get a telecoms company who are always there supporting you and proactively helping you. This is how we continue to run the company to this day. Always striving to deliver the very best for our customers.
Commitment to Excellence
As we have grown, our commitment to customer service has remained at the core of everything we do. We are proud to see that our approach has resonated with our clients. Over 90% of them use us for multiple services, which is a testament to our ability to deliver a top-quality service.
Future-proof Solutions
No client is too small or too large. We pride ourselves on serving clients of all sizes, from sole traders right up to multiple industry-leading vendors. As we look to the future, we remain committed to providing our clients with exceptional service and support. If you work with us, we will take the time to listen and help you with the challenges that you face.
At Intricall, we strive to be more than just a telecoms provider. We aim to be a true partner for choice and an extension of our client’s business for all telecoms, print and internet services. Our mission is to build long-lasting relationships with our clients by providing reliable, efficient and innovative telecoms solutions, delivered with that personal touch. We are committed to becoming a trusted collaborator and adviser to our clients, to help them to grow their businesses through the power of communication.
Why choose Intricall?
Unrivalled customer service
Oftentimes in this industry, telecoms companies are unresponsive and disconnected from their customers. We take the time to listen to our clients and understand their needs and frustrations. We endeavour to always deliver superior client care.
Agile
We can respond quickly to your company’s changing needs and requirements. With our flexible approach to managing our clients’ services, we will ensure that you’re never left paying for a service that you’re not utilising.
Responsive
We have open lines of communication at all times. We are committed to addressing our client’s needs in a timely and efficient manner. Enjoy the peace of mind, that should you have any questions or require support, we will be available and there for you.
Bespoke solution
We will provide a comprehensive tailored solution that will meet the unique needs of your company. We will take the time to understand and better address your specific challenges or pain points. When working with us, you’ll get a personalised experience.
Proactive
We are invested in your success. We stay up-to-date with the latest technology and innovations as well as anticipating changing market trends. This allows us to adjust our strategy so you’re always getting the most modern and suitable solutions for you.
Transparent
We believe in honest, open communication. We don’t hide behind technical jargon. We ensure you fully understand our services so that you can make informed decisions. We foster a culture of trust and collaboration with our clients.
Unrivalled customer service
Oftentimes in this industry, telecoms companies are unresponsive and disconnected from their customers. We take the time to listen to our clients and understand their needs and frustrations. We endeavour to always deliver superior client care.
Responsive
We have open lines of communication at all times. We are committed to addressing our client’s needs in a timely and efficient manner. Enjoy the peace of mind, that should you have any questions or require support, we will be available and there for you.
Proactive
We are invested in your success. We stay up-to-date with the latest technology and innovations as well as anticipating changing market trends. This allows us to adjust our strategy so you’re always getting the most modern and suitable solutions for you.
Agile
We can respond quickly to your company’s changing needs and requirements. With our flexible approach to managing our clients’ services, we will ensure that you’re never left paying for a service that you’re not utilising.
Bespoke solution
We will provide a comprehensive tailored solution that will meet the unique needs of your company. We will take the time to understand and better address your specific challenges or pain points. When working with us, you’ll get a personalised experience.
Transparent
We believe in honest, open communication. We don’t hide behind technical jargon. We ensure you fully understand our services so that you can make informed decisions. We foster a culture of trust and collaboration with our clients.
Our Promise to You – Complete Customer Satisfaction
Our values
Simple
We demystify the industry and eliminate the complexities.
Innovative
We seek out innovative solutions to meet the evolving needs of our clients.
Personable
We value building strong relationships based on trust and mutual respect.
Competent
We have the skills and expertise to deliver a high-quality service.
Integrity
We are committed to being honest and transparent.
Delivery
We prioritise delivering a timely and reliable service.