Session initiation protocol or SIP trunking and voice over Internet protocol (VoIP) services have been skyrocketing in popularity over the last few years thanks to their incredible convenience. Organisations can now almost effortlessly communicate with business partners worldwide without paying a premium through these cloud-based business phone systems, making it easier to expand and do business.

Still, just like every other technology with burgeoning popularity, many myths and misconceptions surround SIP trunking and VoIP services. Here are six false beliefs about SIP trunking and the truths behind them:

1. It Doesn’t Offer as Many Benefits as ISDN Lines

SIP calling and VoIP services offer many benefits for organisations, as they are often much more affordable. Instead of separating data and voice services while having different fees for both, they converge these into one network, making the cost cheaper. By pursuing SIP trunking, you’ll no longer need expensive T1 lines.

2. It Has Poor Call Quality

Many people tend to conflate Skype and other similar services on the Internet with SIP trunking, making them believe that the latter has low call quality. However, this couldn’t be further from the truth. SIP trunking uses private IP networks or controlled Internet gateways specifically designed to provide quality voice service, which means users don’t have to worry about choppy connections or inaudible calls.

3. It’s Too Complicated to Set Up

New technology tends to intimidate people since most of them traditionally had a considerable learning curve. However, SIP trunking is quite simple. Since it converges services from different networks into a singular one, it ultimately modernises and simplifies your communications architecture. It also has simple requirements, making it even easier to configure.

4. It Is Susceptible to Dead Zones

SIP trunks cover many large business centres throughout the world, which means you won’t have trouble connecting to an entity even if they’re thousands of kilometres away. However, in the case of the absence of reciprocity agreements or IP connections, the Public Switched Telephone Network, or the traditional circuit-switched telephone network, will receive the VoIP call instead and return it.

5. It’s Too Expensive

Advanced, more convenient technology causes people to think that it’s automatically more expensive. While organisations may hang onto this excuse to retain obsolete systems, the truth is that SIP trunking can reduce enterprises’ voice budget by up to 40 per cent. This nifty technology can help your organisation save on traffic and access costs since you’ll be eliminating PSTN gateways, PRI trunks, and other services you no longer need. 

6. It Isn’t Secure Enough

Security is an utmost priority in every business, which means that any vulnerabilities or chinks in their armour must be eliminated right away. Securing conversations is another concern of many SIP trunk naysayers, as they believe that it exposes communications to unauthorised access and other vulnerabilities.

However, SIP trunking reinforces communications and makes them more secure. You can deploy multiple SIP trunks, which means you can easily switch between them if you encounter a disruption. Many enterprises have a central and a local SIP trunk located at different locations, redirecting traffic to the main site if a local trunk is disrupted. With this feature, SIP trunks can also load balancing traffic, increasing your operations’ efficiency even more.

Conclusion

SIP calling and cloud-based phone systems have offered a world of convenience to many enterprises. Given their ease of usability and accessibility, organisations have a more efficient way of streamlining their communications without added cost. Now that you know SIP trunking’s truths, don’t hesitate to contact a telecom provider to find out more about the service.

Intricall is a telecommunications service provider offering SIP trunks and calls, connectivity, cloud-based phone systems, and many more services. Traditional on-premise phone systems are no longer capable of meeting the modern world’s daily needs, so take advantage of our services to expand your opportunities. Keep your business connected by contacting us today!